Need care advice?

Call our New Enquiries Team on 01293 224 712 or make an enquiry online.


We can have a carer in place for you or your loved one within 48 hours.



Our live-in carers are highly trained to give both elderly and disabled adult clients the confidence and reassurance that they need to continue living independently in the comfort of their own homes. With over 30 years’ experience in delivering leading homecare and support, we understand many of the difficulties that our clients face. That’s why we will always put the happiness, safety, and wellbeing of our clients before anything else.

Specific types of care include:

  • Short-term live-in care

  • Long-term live-in care - Individual and couples care

  • Companionship care

  • Advance care

  • Immediate notice live-in care

  • Post-operation live-in care

  • Respite live-in care

  • Dementia care

  • Alzheimer’s care

  • Parkinson’s care

  • Couple's care


Our live-in care services enable our clients throughout the UK to remain in the comfort of their own home, by providing companionship, care and domestic support tailored to meet their individual needs and preferences. From light cleaning, laundry and ironing, to washing, showering and bathing. They can even help with correspondence and may even undertake some light gardening. Our Carers also love to accompany clients on local outings.

Companionship care

We offer live-in, round-the-clock assistance for those needing some level of care, including:

  • Meal preparation

  • Light housework

  • Help looking after pets

  • Shopping, trips, visits and errands

  • Recreational support – help getting to social events, hobbies and see friends

  • Requires some assistance getting to/from the toilet

  • Is forgetful or repetitive (short-term memory loss)

  • Requires some assistance with showering, bathing, washing, dressing, shaving and oral hygiene

  • Can be left alone for short periods

  • Needs some assistance in cutting up food

  • May need prompting to take medication or re-order prescriptions

  • Mobile or may require some steadying, e.g. a walking stick

Advanced care


Clients with more specific needs are offered live-in, round-the-clock care at whatever level they require:

  • Not mobile on their own and requires some supervision

  • Requires full assistance with showering, bathing, washing, dressing, shaving and oral hygiene

  • Is urine and or bowel incontinent and needs help maintaining toilet hygiene

  • Is forgetful or repetitive (advanced) and requires constant supervision

  • Needs commode, bottle or catheter bag emptied

  • Cannot be left alone

  • May need assistance to eat and drink

  • Will need prompting to take medication or re-ordering prescriptions

  • May have Dementia, Alzheimer’s, Parkinson's, Multiple Sclerosis or require hoisting

Need help during the night?


Should occasional care be required in the night, during a live-in care assignment, then a ‘waking fee’ will be charged by the Carer. We are mindful of the impact that a waking service will have on our Carers’ daytime support. Therefore, should multiple waking episodes occur, we recommend additional time off during the day, or an additional night Carer.

If you'd like to talk to our support team in complete confidence and without obligation – just call. We'll do everything we can to help.

We also offer:

To request home care from Patricia White's, call us on 01293 224 712 or request a call back from our dedicated team of advisors.

Lifetime registration – we charge a one-off registration fee of £210 inc. VAT. This covers our initial consultation, set-up requirements and enables us to maintain an active Carer pool to provide care in as little as 48 hours. 

Travel allowance – this should always be agreed in advance of the assignment.

The Carer will charge for travel on their arrival and departure; this will be a maximum equivalent of a second class train ticket from London (or their starting location if closer) to the destination; and will be added to their invoice.

Bank holidays are charged at double the total rate. Extra fees will be charged for Carer/Agency over the Christmas period and over the New Year.

The agency fee is a continuous charge and will be charged weekly in line with our terms and conditions.

The Carer will invoice you directly for their services and you are responsible for paying the Carer at the end of each week.

We regularly check our rates against other healthcare providers to make sure that we maintain a competitive cost. In any event, all the details are agreed in advance so you know exactly where you are before you commit to anything.

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